Terms of Service

Last updated: 2 October 2026

These terms are an agreement between you and Fujerra Digital Solutions (CAC number 9459139), Ikeja, Lagos, Nigeria ("Fujerra", "we"). By creating an account or using our website or app, you agree to them. If you do not agree, please do not use Fujerra.

1. Who can use Fujerra

You must be at least 18, give accurate information, and keep your login private. You are responsible for what happens under your account.

2. What we do

Fujerra helps you buy goods from suppliers in China and bring them to Nigeria. You tell us what you want, we send a quote, and once you accept and pay, we purchase, arrange shipping and customs clearance, and deliver. Fujerra acts as your buying agent: we buy the goods from suppliers on your behalf and charge the service fee shown in your quote. We are not the manufacturer or the original seller of the goods.

3. Requests and quotes

• A quote shows the product, quantity, and each cost: product cost, China shipping, freight to Nigeria, import duty and our service fee, with the total in naira, and an estimated delivery time.
• A quote is valid until the date and time shown in the app. After that it expires and you must request a new one, because prices and rates can change.
• When you tap Accept, you agree to buy on the terms of that quote, and we create your order.

4. Payment

• You pay in naira. After you accept a quote we send you the payment details.
• Only pay into the account details we send you through the app or from our official WhatsApp number. We are not responsible for money sent anywhere else.
• Your order starts only after we confirm that your payment has reached us. We update your order status in the app.
• You must pay the full total of the quote before we buy from the supplier.

5. Shipping, customs and delivery

• Delivery times are estimates, not guarantees. Delays can happen with suppliers, carriers, customs, weather and public holidays.
• The import duty in your quote is our estimate. If customs or other authorities charge more duty, tax or fees than the quote estimated, you pay the difference. We will show you the customs assessment as proof before we ask you to pay it.
• You must give a correct delivery address and phone number. If a delivery fails because of wrong details or because you are unreachable, extra costs may apply.
• Please check your goods when you receive them and report any problem within 7 days, with photos.

6. Product checks and quality

Where your order shows an inspection step, we check items such as quantity and general condition before shipping, as described in the order updates. We can only promise what the quote states. Goods bought from suppliers may differ slightly from photos and samples, and we cannot guarantee performance or fitness for a particular purpose beyond what we agree in writing.

7. Goods we cannot handle

We will not source, ship or clear goods that are illegal, counterfeit, or restricted or prohibited under Nigerian law, including items that need a licence you do not hold. We may refuse or cancel any request and refund as set out below. You are responsible for knowing whether your goods are allowed in Nigeria.

8. Cancellations and refunds

• If you cancel before we have paid the supplier, you get a full refund.
• If you cancel after we have paid the supplier, we refund the amount minus the costs we have already incurred, and we will show you those costs.
• Once your goods have shipped from China there is no refund, unless the goods are lost or do not match the agreed quote.
• Approved refunds are paid in naira to the account you used, within 7 to 14 working days.

9. Acceptable use

Do not misuse the service, try to access other people's accounts or data, upload harmful or unlawful content, or use Fujerra for fraud or money laundering. We may suspend or close accounts that break these terms.

10. Your account and deleting it

You can delete your account in the app under Profile, once you have no order in progress. See our delete your account page and our Privacy Policy.

11. Our responsibility

Our total liability to you for any claim about an order is limited to the amount you paid us for that order, except where the law does not allow such a limit. Nothing in these terms limits any right you have under law that cannot be limited.

12. Changes

We may update these terms. If we make an important change we will tell you in the app or by email. Orders you have already accepted stay under the terms that applied when you accepted.

13. Governing law and disputes

These terms are governed by the laws of the Federal Republic of Nigeria. Please contact us first so we can try to resolve any problem. If we cannot, the courts of Lagos State will have jurisdiction.

14. Contact us

support@fujerra.com or WhatsApp +234 902 460 6947.